TikTok Shop - Operations-Cross-Functional Project Manager Graduate
On-site
Job Description
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated.
With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our E-commerce Operations team in the US, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users. We aim to deliver high quality products together with a unique customer experience via TikTok.
Successful candidates must be able to commit to one of the following start dates below:
1. January 15, 2024
2. February 5, 2024
3. March 4, 2024
4. May 20, 2024
5. June 10, 2024
6. July 15, 2024
7. August 12, 2024
We will prioritize candidates who are able to commit to these start dates. Please state your availability and graduation date clearly in your resume.
Responsibilities
- Assist Strategic Partner Managers (SPMs) in the development and execution of top Creator activations.
- Contribute to the implementation of e-commerce content strategy and audience growth plans for top Creators under the guidance of SPMs.
- Collaborate with cross-functional teams to facilitate requests and ensure the seamless execution of specific activations and programs.
- Contribute to data analysis efforts, providing insights and proposing solutions to enhance program performance.
- Participate in the delivery of activation and program reporting to the organization.
- Contribute to the development of Standard Operating Procedures (SOPs), process documentation, and recap reports for internal and cross-functional use.
- Oversee and manage projects from conception to completion including setting targets, timelines, implementation strategies, budget and resource allocation.
- Receive and implement 1:1 feedback from direct reports on a weekly, monthly, and quarterly basis as directed.
Job Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- Basic understanding of TikTok's platform, content creators, and audience, with a willingness to learn and develop further expertise.
- Organized and capable of presenting well structured projects.
- Strong communication skills and a collaborative mindset.
- Strategic thinking and consulting background appreciated.
- Capability to handle multiple projects and priorities in a fast-paced, deadline-driven environment.
- Experience in digital marketing, influencer/creator management, e-Commerce, or a related field
- An adaptable, cooperative attitude and an eagerness to learn and adapt.
- Familiarity with content creation, video production, and editing is considered a plus.
- Knowledge of live shopping, if applicable, is beneficial.
