Associate Production Software Engineer
On-site
Job Description
Come and join us! Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world-class engineering center with a focus on excellence.
As a Production Software Engineer for Oracle Health, your role is to provide client-facing technical investigation and issue resolution for your assigned software products. You will be responsible for analyzing client-reported technical issues within a large, mature code base in collaboration with other Production Software Engineers, our aligned Technical Solution Analyst team, IP development engineers, the Product Management team, and client stakeholders.
The ideal candidate has experience troubleshooting and debugging software applications in Java or C#, is comfortable navigating Linux servers through the command line, and has basic familiarity with SQL databases. Experience using Eclipse, Microsoft Visual Studio and Splunk is strongly preferred, especially in the context of client-facing technical support.
Responsibilities
As a member of the software engineering division, you will use basic knowledge of software architecture to perform tasks associated with developing, debugging, or designing software applications or operating systems according to the provided design specifications.
Required Responsibilities
- Investigate and troubleshoot applications and services in JAVA and SQL Databases by reviewing log files
- Test workflows in client and internal domains
- Compare functionality between code levels, check configuration settings and review source code to determine the cause and resolution of reported issues.
- Resolve high-priority and high-impact issues during on-call rotations (24x7 support for critical incidents)
- Participate in Problem Management discussions with IP counterparts
Job Requirements
Required Qualifications/Skills
- Bachelor of Science degree in Computer Science, Computer Engineering, Software Engineering, Computer Information Systems, Information Systems, Information Technology or related field, or equivalent, relevant work experience
- This role requires obtaining a Public Trust clearance to support US Federal Government clients.
- Computer programming in Java (or equivalent such as C++ or C#)
- Databases, data models, and schema (ex: Oracle MySQL)
- Linux OS via command line
- Analyze software design and code flows
- Access code and track changes through Github
Preferred Skills
- Cloud troubleshooting or developing experience
- Familiar with Object Oriented Programming
