2024 Client Services Associate - New Grad Training Program
On-site
Job Description
The Client Services team at The Trade Desk focuses on growing business from current clients through enhanced customer satisfaction and improved advertising campaign performance. The CS team works with some of the largest brands and agencies in marketing today by helping them to capitalize on the benefits of programmatic advertising in digital media.
The CS department offers a stellar career path for people interested in the data-driven side of marketing. The two primary functions within Client Services offers talented professionals the opportunity to interact directly with marketers to make their advertising campaigns more effective. Account Management positions guide clients through The Trade Desk platform and drive value-added services and capabilities while encouraging feature adoption. Trading positions within CS analyze data to make optimization recommendations to clients based on insights and advanced capabilities. Both positions work together to provide clients with the highest level of customer service in the industry. This team collaboration has led to The Trade Desk having a client retention rate of over 95% for the past decade.
Responsibilities
The Client Services department of The Trade Desk is looking for data driven students who have a passion for media and advertising. Graduating students will be hired as a Client Services Associate and placed in a three-month training program where they will learn the benefits of programmatic advertising, platform capabilities of The Trade Desk, company culture, and the structure and operations of the Client Services department. After completing the training program individuals will be assigned into an Account Coordinator or Trading Analyst position and placed into a client group where they will learn how to provide critical services for clients and focus on a specific book of business.
Job Requirements
- Pursuing a bachelor’s degree from a four-year university with an expected graduation between May 2023 – June 2024. Related course work in advertising, media, analytics, marketing, and/or data science preferred.
- Only students available to start full-time in either February 2024 or July 2024 will be considered
- Interest in technology and advertising with the ability to learn quickly.
- Ability to collaborate with others, communicate effectively both in writing and in- person, project confidence while speaking in groups, and humbleness when learning from others.
- Ability to learn Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets.
- Outstanding analytical and problem-solving abilities along with an ability to collaborate cross-functionally in a fast-paced work environment.
- Effective time management skills with the ability to prioritize and meet deadlines.
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
